The 24-hour Hotline Service of our Technical Customer Service is always manned by qualified specialists 365 days a year, 24 hours per day. They can be reached anywhere in the world at the following telephone number:

+49 (0)2522-30-371

The Technical Customer Service offers

Telephone support for analyzing error sources and suggesting steps for solving them. If an error cannot be directly removed by our Technical Customer Service, then a service technician can be summoned into action, or the delivery of necessary spare parts can be ordered.
If the desired specialist is not available on this Hotline, e.g. because of reduced personnel during the night shift from 6 pm to 6 am (CET) or weekends, Sundays or national holidays, then we’ll return your call as rapidly as possible.

Direct contact

Get direct in touch with our high qualified team.

Telephone: +49 (0)2522-30-371



Inquiry for service

Need help? Fill out our inquiry for service form. Easy, online and fast.

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